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I. OBJECTIVE
1. To provide troubleshooting guidelines on the different concerns surrounding the boiler
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
The following procedures must be done during listed circumstances:
A. Not heating
1. Check the plug if properly plugged in the power outlet. Unplug and plug.
2. If #1 didn’t work, press the reset button found at the back or side of the boiler.
3. If #2 didn’t work, check the wire and the connection.
4. If none of the above works, replace it with another unit. Pull-out the defective unit for repair.
B. Leakage (Faucet of the boiler)
1. Check the faucet if properly positioned and tightly gripped in the boiler.
2. If #1 didn’t work, replace it with another unit. Pull-out the defective unit for repair.
C. Leakage (Base of the boiler)
1. Replace it with another unit. Pull-out the defective unit for repair.
D. Blast plug or wire
1. Replace it with another unit. Pull-out the defective unit for repair.
As an alternative, Service Crew may boil water using the rice cooker.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Concerns
VI. FORMS AND RECORDS
Form Title
(Not Applicable)
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