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TITLE |
INITIAL |
REVISION |
DOCUMENT |
|
|
ISSUE DATE |
DATE |
NO. |
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|
Introduction |
||||
| Manual Overview |
OPR.00.01 |
|||
| Store Operations Support Department Organization Structure |
OPR.00.02 |
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|
Tasks and Responsibilities |
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| Schedule of Activities or Activity Calendar |
3/24/2014 |
10/11/2014 |
OPR.01.01 |
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| Attendance and Timesheet |
09/23/2014 |
OPR.01.02 |
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| Requests |
2/3/2014 |
OPR.01.03 |
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| Concerns |
2/18/2014 |
OPR.01.04 |
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| Forms: DSR |
09/23/2014 |
OPR.01.05 |
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| Forms: Others |
8/4/2013 |
OPR.01.06 |
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| Issuance of Towels |
10/12/2013 |
12/04/2014 |
OPR.01.07 |
|
| Motorcycle Monitoring |
8/4/2014 |
10/11/2014 |
OPR.01.08 |
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| Directory |
10/11/2014 |
OPR.01.09 |
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| Landlord Logistics | 01/1/2015 |
OPR.01.10 |
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| Memorandum Circulation |
OPR.01.11 |
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| Work Permit |
09/23/2014 |
OPR.01.12 |
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| Usage and Maintenance of Mascot |
OPR.01.13 |
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| SOS Troubleshooting |
OPR.01.14 |
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| Training Manual |
OPR.01.15 |
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| Monthly Sales Report | 01/14/2015 |
OPR.01.16 |
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| Job Order for Service Requests |
11/13/2014 |
OPR.01.17 |
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| Disposal of Pull Out Items |
11/22/2014 |
OPR.01.18 |
|
General Rules and Regulations |
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| Authority to Deduct |
10/11/2011 |
2/18/2014 |
OPR.02.01 |
|
| Company Sim |
11/14/2012 |
12/12/2014 |
OPR.02.02 |
|
| Change in Operating Hours of Outlet |
11/6/2013 |
OPR.02.03 |
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| Expenses |
10/20/2008 |
2/4/2014 |
OPR.02.04 |
|
| Gift Cheques Issuance and Monitoring |
8/1/2012 |
8/4/2013 |
OPR.02.05 |
|
| Pull-Out of Items |
1/28/2010 |
02/20/2015 |
OPR.02.06 |
|
| Receiving of Delivery |
12/18/2010 |
02/20/2015 |
OPR.02.07 |
|
| Receiving of SOA/Billing, Memo & other Docs |
2/18/2014 |
OPR.02.08 |
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| Transportation/Relocation Reimbursement |
09/26/2014 |
OPR.02.09 |
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| Sold Items Reporting |
4/15/2014 |
OPR.02.10 |
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| Plastic Envelope for Documents |
OPR.02.11 |
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| Special Events Team |
12/14/2011 |
10/11/2014 |
OPR.02.12 |
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| Nearly Expired Items |
09/23/2014 |
OPR.02.13 |
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| Distribution of WIS |
6/28/2014 |
7/8/2014 |
OPR.02.14 |
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| Use and Distribution of Pull-Out Receipt |
6/27/2014 |
09/23/2014 |
OPR.02.15 |
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| Proper Distribution of Documents |
6/11/2014 |
OPR.02.16 |
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| Left Over Pearls |
5/23/2014 |
OPR.02.17 |
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| Toyomansi |
3/19/2014 |
OPR.02.18 |
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| New Cart Guide Manual |
8/27/2014 |
OPR.02.19 |
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| Pull-Out for Spoilage, Variance and Damaged |
8/29/2014 |
10/25/2014 |
OPR.02.20 |
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| New Rice Cooking Formulation |
8/29/2014 |
OPR.02.21 |
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| Order Slip Usage Guidelines |
9/05/2014 |
OPR.02.22 |
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| Sales Events Memo from Outlets |
10/22/2014 |
OPR.02.23 |
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| Status Report Slip |
10/22/2014 |
OPR.02.24 |
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| Inventory Sheet |
10/11/2014 |
OPR.02.25 |
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| Reporting of Driver’s ATD |
12/05/2014 |
OPR.02.26 |
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Incidents and Concerns |
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| Accident on Outlet or on Duty |
OPR.03.01 |
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| Brown Out |
OPR.03.02 |
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| Busted Lights |
10/11/2014 |
OPR.03.03 |
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| Customer Complaints |
OPR.03.04 |
|||
| Fake Money |
3/14/2012 |
8/4/2013 |
OPR.03.05 |
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| Government Permits and Inspection |
8/4/2013 |
OPR.03.06 |
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| Late Delivery |
8/4/2013 |
OPR.03.07 |
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| Unclaimed Change or Forgotten Valuables |
8/4/2013 |
OPR.03.08 |
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| Wrong Deposit of Sales |
OPR.03.09 |
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| Extreme Weather Conditions |
OPR.03.10 |
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| Delivery Concerns |
8/8/2014 |
02/20/2015 |
OPR.03.11 |
| Unauthorized Store Visits |
01/05/2015 |
OPR.03.12 |
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Safety and Security |
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| Outlet and Sales Security |
3/15/2012 |
8/4/2013 |
OPR.04.01 |
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| Lost or Stolen Cash Fund |
10/11/2014 |
OPR.04.02 |
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| Lost or Stolen Outlet Keys |
OPR.04.03 |
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| First Aid Kit/ Medicine Kit |
OPR.04.04 |
|||
| Selling of Items not related to the company |
8/4/2013 |
OPR.04.05 |
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|
Sales and Banking |
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| Cash Pull-Out or Pick-Up of Sales |
5/14/2013 |
01/12/2015 |
OPR.05.01 |
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| Reporting of Hourly Sales |
11/26/2013 |
OPR.05.02 |
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| Reporting of Sales or Cash On Hand (COH) |
10/12/2013 |
OPR.05.03 |
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| Sales Banking |
3/18/2009 |
10/11/2014 |
OPR.05.04 |
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| Senior Citizen and PWD Discount |
8/04/2013 |
10/11/2014 |
OPR.05.05 |
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| Reporting of Cash Pull-Out for Office Dropping |
8/08/2014 |
OPR.05.06 |
|
| Dropping of Sales in the Office |
12/09/2014 |
OPR.05.07 |
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Troubleshooting |
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| Boiler |
12/09/2014 |
OPR.06.01 |
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| Electric Fryer |
12/09/2014 |
OPR.06.02 |
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| Electric Stove |
12/09/2014 |
OPR.06.03 |
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| Freezer |
12/09/2014 |
OPR.06.04 |
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| Gas Stove |
12/09/2014 |
OPR.06.05 |
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| Glass Steamer |
12/09/2014 |
OPR.06.06 |
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| Glass Warmer |
12/09/2014 |
OPR.06.07 |
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| Rice Cooker |
12/09/2014 |
OPR.06.08 |
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| Sealer |
12/09/2014 |
OPR.06.09 |
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| Waffle Maker |
12/09/2014 |
OPR.06.10 |
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|
Exhibit |
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| Flow Charts |
11/03/2014 |
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| Forms |
11/03/2014 |
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