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I. OBJECTIVE
1. To provide troubleshooting guidelines on the different concerns surrounding the electric stove
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
The following procedures must be done during listed circumstances:
A. Not heating
1. Check the plug if properly plugged in the power outlet. Unplug and plug.
2. If #1 didn’t work, check the wire and the connection.
3. If none of the above works, replace it with another unit. Pull-out the defective unit for repair.
B. Heating element produces smoke
1. Check underneath the steamer or the heating element if there is an object that is burned.
2. If there is none and the stove continues to smoke, replace it with another unit. Pull-out the defective unit for repair.
C. Blast plug or wire
1. Replace it with another unit. Pull-out the defective unit for repair.
As an alternative, Service Crew may use heater to cook products.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Concerns
VI. FORMS AND RECORDS
Form Title
(Not Applicable)
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