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I. OBJECTIVE
1. To provide guidelines on the proper reporting by Service Crew about the Driver’s ATD during delivery
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
During delivery, if Service Crew issues an ATD to the Driver, Service Crew must report it to the Profit Center Section (PCS) by sending a text in the following format:
Date:
Outlet:
Noted by:
Acknowledge by:
ATD Serial #:
Reason:
The text report must be sent to the PCS Staff assigned in the concerned outlet.
Reminder:
The ATD must be given to Driver on the same day as the delivery day. If Service Crew fails to issue an ATD to the Driver, given that there are discrepancies in the delivery of products, the ATD shall fall on the accountability of Service Crew who received the products.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Authority to Deduct
2. Delivery Concerns
VI. FORMS AND RECORDS
Form Title
1. Authority to Deduct Slip
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