[pc-pvt-content allow=”36,15,16,32,33,30,31″]
I. OBJECTIVE
1. To provide guidelines on proper cashiering procedure to prevent from being a victim to fake money
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
Each outlet is issued a unit of money detector to help the Service Crew know whether the money paid by the customer is legit or not, especially the large bills. All Service Crew are required to use the money detector, especially for checking the legitimacy of larger bills.
If the bill is detected fake, Service Crew must inform the customer and confiscate the fake money. If the customer refuses to turnover the fake money, Service Crew must not continue with the transaction. If it happens in a mall, Service Crew must notify the Security Guard about the customer who is carrying fake money.
If, whether by accident or not, the Service Crew accepted fake money, the amount of which will be charged to the service crew-on-duty for failure to use the money detector.
IV. PROCEDURE FLOWCHART
Flowchart Title
Fake Money
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Authority to Deduct
VI. FORMS AND RECORDS
Form Title
(Not Applicable)
[/pc-pvt-content]