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I. OBJECTIVE

1. To provide guidelines in the evaluation and rating of trainee performance.

 
II. DEFINITION OF TERMS
(Not Applicable)

 
III. GENERAL POLICIES

Grading Range:
1. Excellent (95-100%)
2. Satisfactory (85-94%)
3. Good (75-84%)
4. Needs Improvement (60-74%)

Guidelines:
1. Trainer tracks the attendance of all trainees from Day 1 to Day 5. This is based in Training Attendance Sheet.
2. Trainer conducts daily exams to trainees. This verifies if trainees are able to understand the discussion.
3. Training Exams are recorded and computed in averaging format:

Example:

Result

Overall Total

%

TR Juan

Company Profile and Corporate Values

17

25

Customer Service and Cashiering

10

25

Concept and Product Knowledge

29

60

Preparation Procedures

5

10

Opening and Closing Procedures

5

10

Formulation

15

40

DSR

30

50

Prices

25

40

Grand Total

136

260

52.31

 

4. Get the percentage.
5. Do the same procedure for performance, attitude, motion, and intelligence.

Example:

Motion

Performance

Attitude

Intelligence

TR Juan

95

95

96

95

 

6. Compute the weighted average.

Example:

Exam (15%)

Motion (30%)

Performance (20%)

Attitude (20%)

Intelligence (15%)

Grand Total

Remarks

TR Juan

7.85

28.5

19

19.2

14.25

88.80

Failed

 

7. Passing score is 89%.
8. Training Assessment Result is emailed to HR or COO.

 
IV. PROCEDURE FLOWCHART

Flowchart Title
(Not Applicable)

 
V. REFERENCE/INTERFACE PROCESS

Document Title
(Not Applicable)

 
VI. FORMS AND RECORDS

Form Title
1. Training Assessment Report

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